FAQs (Frequently Asked Questions)

We understand you may have questions about our services, so we have compiled a list of frequently asked questions to help you better understand what we offer.

1. What is included in the deep cleaning service?
Our deep cleaning service covers detailed cleaning of your entire home, including hard-to-reach areas and neglected spaces. It includes:

• Thorough dusting of all surfaces

• Cleaning behind and under furniture (where accessible)

• Scrubbing kitchen appliances (exterior and interior upon request)

• Bathroom deep sanitation

• Baseboards, doors, and window sills cleaning

2. Do you offer recurring cleaning services?
Yes! We provide flexible recurring cleaning plans, including weekly, bi-weekly, and monthly services to keep your home or office consistently clean and well-maintained.

3. How does post-construction cleaning work?
Our post-construction cleaning service focuses on removing dust, debris, and construction residues. The service includes:

• Vacuuming and wiping all surfaces

• Cleaning of floors, walls, and windows

• Disposal of light debris

• Cleaning fixtures, switches, and outlets

4. How can I get a free quote?
You can request a free quote by filling out the form on our website or by contacting us directly via phone or email. We will assess your needs and provide a customized quote based on the size and condition of your space.

5. Do I need to be home during the cleaning?
It’s up to you! Many clients provide us with access to their homes while they are away, while others prefer to be present during the service. We ensure a professional and trustworthy service in both cases.

6. What cleaning products do you use?
We use high-quality, eco-friendly, and non-toxic cleaning products that are safe for pets and children. If you have specific product preferences, please let us know in advance.

7. How long does a cleaning service take?
The duration depends on the size and condition of your home or office. On average, a standard cleaning takes 2-4 hours, while deep cleaning or post-construction services may take longer.

8. What should I do before the cleaning team arrives?
To help us provide the most efficient service, we recommend removing personal items, decluttering surfaces, and securing pets in a safe area.

9. What areas do you serve?
We proudly serve Myrtle Beach, SC, and surrounding areas. Please contact us to confirm if we cover your location.

10. What forms of payment do you accept?
We accept cash, credit/debit cards, and online payments. Payment is required upon completion of the service unless otherwise arranged.

If you have any additional questions, feel free to contact us at (854)855-0750 or email us at kairoscleaningco@gmail.com.